Elsevier
Electronic Commerce Research and Applications

10.1016/j.elerap.2019.100896

2019
article

The four facets of self-collection service for e-commerce delivery: Conceptualisation and latent class analysis of user segments

Wang, Xueqin; Wong, Yiik Diew; Teo, Chee Chong; Yuen, Kum Fai; Feng, Xuehao

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